Terms & Conditions

Prescriptions & Orders:

It is necessary to understand that the term We refers to the selling party which is Sajilo Okhati Pvt. Ltd. and its partners responsible for providing pharmaceuticals delivery services.  Also, the term customer refers to the buying party which is the group of people using the Sajilo Okhati services.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1.       We believe any pharmaceuticals ordered by the customer were lawfully prescribed to the customer by a licensed medical doctor.

2.       The customer must provide a complete and authentic prescription to us during delivery and registration. We will not honor any order for prescription medication if the customer fails to do so.

3.       We strictly prohibit the use of fake and unauthorized prescription, which is an illegal offence and the customer is solely responsible for compliance with applicable local, national and international laws.  The customer must bear the sole responsibility for any physical, mental or other harm that may occur to anyone due to such occurrences.

4.       We believe the customer will strictly follow the prescription guidelines advised by the doctor and do not misuse or abuse the medication. The customer must bear the sole responsibility for any physical, mental or other harm that may occur to anyone due to such occurrences.

5.       For drugs categorized as narcotics by Nepal’s administrative institution, the physical presence of the customer is a must during delivery.

6.       We reserve the right to cancel any order if the prescription does not satisfy our safety protocols.

7.       Return, Refund, Delivery and Discount policies are subject to the internal management of Sajilo Okhati Pvt. Ltd.

Privacy Policy:

At Sajilo Okhati Pvt. Ltd., accessible from http://www.sajilookhati.com/ and Sajilo Okhati android/IOS app, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by sajilookhati.com and how we use it.

It is necessary to understand that the term We refers to the selling party which is Sajilo Okhati Pvt. Ltd. and its partners responsible for providing medical records management services.  Also, the term customer refers to the buying party which is the group of people using the Sajilo Okhati services.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

 

1.       Health Record and Prescriptions: We prioritize the confidentiality of any health and medical records and data provided by the customer and will not be used without the customer’s consent.

2.       Log Files: sajilookhati.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

3.       Cookies and Web Beacons: Like any other website, sajilookhati.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4.       Google DoubleClick DART Cookie: Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

5.       Our Advertising Partners: Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies at  https://policies.google.com/technologies/ads

6.       Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on sajilookhati.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that sajilookhati.com has no access to or control over these cookies that are used by third-party advertisers.

7.       Third Party Privacy Policies: sajilookhati.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

8.       You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

9.       Children's Information: Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. sajilookhati.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

10.   Online Privacy Policy Only: This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in sajilookhati.com and the mobile app. This policy is not applicable to any information collected offline or via channels other than this website.

 

Consent

By using our services,  you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

 

The above terms and conditions are governed by the laws prescribed by the Government of Nepal.